Briefly, succinctly the Fit for Service program works spectacularly. One organization that has been living the Fit for Service lifestyle for the past 15 years reports the following results:

•  increased production by 100%;
•  reduced staffing by 8%;
•  each year one-third of staff receives written "thank yous" for their quality of service;
•  dramatically improved performance numbers: production per staff member, production per staff member compared to competition, cost of production compared to competition, customer wait time, error rates, etc.
•  4 National awards for quality management.

A number of other organizations that have adopted the Fit for Service lifestyle report similar impacts (increased productivity of from 10% to 28%, being bought out for $1.5 million profit, etc.)

Finally, the Fit for Service plan comes with a guarantee. If your organization sincerely adopts it and does not experience dramatic improvement in efficiency, effectiveness, productivity, quality of customer service, and office atmosphere…then you have no obligation to contribute some of the Fit for Service created savings/profits to charity!

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